Knowledge:
At Dr. Sat, we know virtually ALL satellite systems including Ku-Band FTA, C-band FTA, HITS TV, Shaw Direct and Xplornet satellite Internet. Advice from Dr. Sat himself is always complimentary for our valued customers.

Standard 1 year warranty:
While our competitors often rely on the manufacturer's limited warranty or charge extra for a warranty for the products they sell, Dr. Sat provides a standard one year warranty on all products we sell at NO extra cost as a SATVantage Rewards program member! Also, some of our higher-end product brands such as AzBox includes a two year warranty.

Competitive pricing:
Dr. Sat will always provide competitive pricing on all of our products and services. We continuously research the marketplace in order to ensure that our pricing is inline with our competitors.

Fast shipping or local pickup:
Dr. Sat offers you the convenience of purchasing either online from our website or from our retail store. Most online orders are shipped within 48 business hours using either Canada Post, Purolator or FedEx depending on the shipment size and destination.

Customer satisfaction:
Here at Dr. Sat, customer satisfaction is our number one priority! We strive to handle any product issues or customer concerns promptly.

Authorized dealer:
Unlike some of our competitors, Dr. Sat is an authorized dealer for many of the brands we carry such as AzBox, Sathero and more! This ensures you are purchasing genuine products and will receive proper support if you have issues with your product.

No satellite piracy:
Unlike most of our competitors, Dr. Sat does not promote or condone satellite piracy. As we do not carry any accessories and refuse any type of work related to satellite piracy, you can rest assured that you won't be contributing to the satellite piracy economy or have to worry about future support with the continuous legal efforts by the authorities against satellite piracy when purchasing from Dr. Sat.

Support:
No matter what you purchase from us, rest assured that we can answer any of your questions. In addition to answers for the most common questions in our FAQ area, you may contact us by phone, email or post in our sponsored FTA satellite discussion forum.